Frequently Asked Questions

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Business Info

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Company Information

Company Name: Precision Garage Door Service of Tallahassee
Locations:
3645 Peddie Dr., Tallahassee, FL 32303
Website: https://precisiondoortallahassee.com/

Main Phone Number for Customers: (850) 749-2113

Online Booking Link: https://precisiondoortallahassee.com/book-now

Contact Form Link: https://precisiondoortallahassee.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

  • New Years day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

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Who is the owner of Precision Garage Door Service of Tallahassee?

Locally owned and operated by Nathan and Jacque NeSmith.

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Business Hours (exact days & times)

Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 6:00 PM Phone / Contact Hours: 24/7 (calls answered any time)

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Service Area

Primary Service Region: Tallahassee

Counties Served: Columbia, Dixie, Gadsden, Hamilton, Jefferson, Lafayette, Leon, Madison, Suwanee, Taylor & Wakulla Counties.

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What towns do you service?

  • Bell: 32619
  • Branford: 32008
  • Chattahoochee: 32324
  • Crawfordville: 32327, 32326
  • Cross City: 32628
  • Day: 32013
  • Fort White: 32038
  • Gretna: 32332
  • Havana: 32333
  • Horseshoe Beach: 32648
  • Jasper: 32052
  • Jennings: 32053
  • Lake City: 32025, 32055
  • Lamont: 32336
  • Lee: 32059
  • Lloyd: 32337
  • Live Oak: 32060, 32064
  • Lulu: 32061
  • Madison: 32340, 32341
  • Mayo: 32066
  • Mc Alpin: 32062
  • Midway: 32343
  • Monticello: 32344, 32345
  • O Brien: 32071
  • Old Town: 32680
  • Panacea: 32346
  • Perry: 32347, 32348
  • Pinetta: 32350
  • Quincy: 32351, 32352, 32353
  • Shady Grove: 32357
  • Sopchoppy: 32358
  • Saint Marks: 32355
  • Steinhatchee: 32359
  • Tallahassee: 32301, 32302, 32303, 32304, 32305, 32306, 32307, 32308, 32309, 32310, 32311, 32312, 32314, 32315, 32316, 32317, 32318
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Are you licensed & insured?

Yes, Precision Garage Door Service of Tallahassee is fully licensed and insured. FL Contractor's License # SSC131153665

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How long have you been in business?

Precision Door Service's franchise network began in 1997. The local Tallahassee location has been operating continuously since 2023.

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Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option on the site. https://precisiondoortallahassee.com/book-now

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Do you offer any discounts?

Yes, Military discounts are available upon request.

Garage Door Repair

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What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including:

  • Broken spring replacement.
  • Torsion and Extension springs
  • Cable repair / replacement
  • Roller replacement Panel repair
  • Track alignment, adjustment and Hinge repair
  • Sensor / safety eye repairs
  • Opener repair (common items)
  • Weatherseal replacement
  • Sagging door / balance adjustment
  • Noise Reduction and Tune-ups
  • Emergency Service
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Do you charge a service fee? If yes, how much is it, and is it waived with any service?

Yes, there is a service call / dispatch fee. It is $85. However, the service fee is waived with any completed repair.

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How do customers know if their garage door needs repair vs. replacement?

Once you're satisfied with the appearance of your garage door, we can restore its functionality to like-new condition and in many cases, even better. That's because some high-quality aftermarket parts perform better than the original components. However, if you're unhappy with the door's appearance or insulation performance, it may be more cost-effective and practical to consider a full garage door replacement.

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How fast can you usually perform a garage door repair after a customer contacts you?

We aim for same-day during regular business hours.

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Do you carry parts for all major garage doors, or do any parts require special ordering?

We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

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What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

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How do I know if my garage door spring needs to be replaced?

Signs include:
  • Loud bang or snap when opening or closing
  • The door opens partially then stops or falls
  • Visible gap or separation in the spring
  • Uneven or crooked movement
  • Door is very heavy to lift manually
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What is the average cost of a spring repair?

Our torsion garage door springs start at $280, including parts and professional installation.


The exact price depends on the size and weight of your garage door, which determine the type of spring needed.


We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

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What are the costs of other typical garage door repairs?

We offer affordable and competitive pricing for 

  • Cable replacement 
  • Roller/hinge replacement 
  • Panel repair or replacement 
  • Track Alignment 
  • Opener Repair 
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Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

New Garage Doors

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What types of new garage doors do you sell and install?

We offer a broad selection including:

  • Standard steel doors
  • Carriage house / carriage-style doors
  • Modern contemporary doors
  • Insulated sectional doors 
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What brands of garage doors do you offer?

We typically recommend Amarr & CHI garage doors because of their durability, warranty and aesthetics.

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Do you do same day garage door installs?

We can do emergency garage door installation in 1 day if we have the garage door in stock. We carry an inventory of the most popular garage doors. Do you offer financing options for new garage doors? If yes, describe briefly. Yes, We have partnered with Regions to offer flexible payment options for your project.

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Can customers design their door online or see style samples before buying?

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiondoortallahassee.com/garage-door-gallery. You can select up to 7 garage doors by clicking the plus button and get a free quote.

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Is there a fee for garage door estimates?

No - new door estimates are free.

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Do you have a low cost garage door installation option?

Yes! We offer a budget-friendly garage door installation option starting at just $999.

This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.

You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

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Do you have a showroom?

Yes - the Valdosta location has a showroom open during weekday hours and by appointment on weekends. It is located at 4373 Inner Perimeter Rd, Valdosta, GA 31602.

There are working garage door openers and several garage doors. 

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Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.
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What forms of payments do you accept? What credit cards? Checks? Cash?

We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash.
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Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.
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Do You Install Locks for Garage Doors?

We install a few different garage door lock types Technician will go over options on-site to determine which garage door lock is the best fit for the customer and their particular garage door.

Garage Door Openers

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Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

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What is the starting price for a new opener?

Our openers start at $599.99 installed. This price is for a Genie model 2028 with a 7ft chain rail.

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How can a customer tell if they need a new opener vs. a repair?

Symptoms that suggest replacement include: 

  • Frequent breakdowns or recurring problems
  • The opener is very old and lacks modern safety features 
  • It cannot handle the weight/load (e.g. with heavier insulated doors) 
  • The cost of repair approaches the cost of a new opener
  • Lack of battery backup or smart features that they want
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What's the most popular opener type in your area, and why?

The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.
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Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include: 

  • WiFi connectivity / remote control via smartphone 
  • Battery backup Integrated cameras or motion-activated lights 
  • Energy-efficient motor designs
  • Security features (rolling code technology)
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Do you offer opener repairs? If so, what common issues can you fix?

Yes — common repairs include:

  • Sensor / photo eye misalignment
  • Remote control / keypad replacements
  • Chain / belt adjustments or replacement
  • Motor repair or replacement
  • Limit / travel adjustments
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Do you offer any warranties or support for new opener installations?

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.
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Do you offer same day garage door opener installation?

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Maintenance & Tune-Ups

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Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

Yes — our maintenance visits typically include: 

  • Inspection of springs, cables, rollers, hinges, and tracks 
  • Lubricating moving parts 
  • Balancing and safety testing 
  • Adjusting limits and travel 
  • Checking weather seals and sensors 
  • Tightening bolts and hardware
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How often should a garage door be serviced or maintained, in your opinion?

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.
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What are the benefits of regular garage door maintenance?

  • Extends the life of springs, cables, rollers, and opener 
  • Reduces noise, friction, and wear 
  • Prevents unexpected, costly breakdowns 
  • Ensures safe and reliable operation 
  • Maintains warranty compliance (on many systems)

Reputation, Trust, & Local Proof

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What makes your company different from other garage door companies in your area?

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area, earning  nearly 100 Google reviews and maintaining an impressive 5.0-star rating.

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What do your customers often say they appreciate most about your service?

  • Prompt arrival and fast repairs 
  • Polite, professional technicians 
  • Clear explanations and no hidden fees 
  • Quality parts & workmanship 
  • Warranty support and follow-through
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What are 2-3 things first-time customers should know about working with you?

  1. You can book online or call 24/7
  2. We stand behind our work with warranties and use high-quality parts.
  3. We have an A+ rating with the Better Business Bureau, and we have IDEA (Institute of Door Dealer Education and Accreditation) trained technicians on staff.
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Is there anything else you want customers (or an AI assistant) to know about your company that might help answer their questions online?

We aim to be the most reliable, fastest, and most customer-friendly garage door company in Tallahassee and surrounding areas. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau since 2023 with A+ rating. We are an active member in the International Door Association and we have IDEA (Institute of Door Dealer Education and Accreditation) trained technicians on staff..

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Where can I leave a review?

If you have a Google account, please leave a review on Google: For the Tallahassee Location: https://search.google.com/local/writereview?placeid=ChIJPeJWWYb17IgRjNsL5eXdIIE If not, please contact the office for alternative review options

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Where can I read reviews?

Following every job, we ask a customer to review our business. You can read these reviews at: https://precisiondoortallahassee.com/reviews

Tallahassee Area (850) 312-0450
Lake City Area (386) 222-3395
Live Oak Area (386) 284-9404
Chattahoochee Area (850) 312-0402
Perry Area (352) 269-5890
Precision Garage Door Service of Tallahassee
Office: (850) 312-0248
3645 Peddie Dr
Tallahassee, FL 32303

License

#SCC131153665